| Your dispatcher just got a
service call from a branch office of one of your biggest clients. The branch
office is in Tulsa, and they want the problem fixed RIGHT NOW. The problem is:
you don't have a service location in Tulsa... Even
the largest IT service organizations are frequently faced with the challenge of
providing service in geographical locations in which they have no local
presence. When your organization needs a partner to provide desktop, notebook,
and network repair and maintenance services to its customers, you can rely on
SMARTECH to provide optimal solutions.
SMARTECH offers:
-
Nationwide coverage
-
Nearly a decade of experience
managing sub-contracted service provider relationships
-
International service area that
includes the continental US and selected regions of Canada, Puerto Rico, and
Australia
-
Vendor neutrality...SMARTECH works
as YOUR partner & won't solicit your clients
-
A+ industry certified technicians
and field engineers
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Approved warranty service for a
wide array of manufacturers
SMARTECH's service team is led by
senior management that collectively has over 75 years of IT service management
experience.
SMARTECH has a flexible fee
structure designed to meet the needs of its service partners.
From a SMARTECH Service
Partner...
| "We recently acquired a large
account that has 47 service sites. We were able to provide service in the
larger metropolitan areas, but we were having some real challenges in some of
the smaller, secondary markets. Initially,
we engaged several different support organizations, but this proved difficult
to manage and none of the service providers would accept responsibility for
managing the support for all of the locations we
needed help with.
Fortunately, SMARTECH was able to
step in and provide qualified technicians to provide service in those areas we
couldn't.
If we hadn't been able to count on
SMARTECH, I am certain we would have had some real customer satisfaction
headaches.
We feel like SMARTECH is a real
partner with us and takes customer service as seriously as we do."
-- P. Heather
Account Director January, 2001
|
Call today... (512)
857-7100, or e-mail us.
Download
and print a pdf version of our Service Partners information.
Click on image above to
download the free Acrobat Reader.
SMARTECH...
Quality-Effective Computer Services for Business
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